Privacy Policy
Last updated: 30/09/2026
Privacy Policy
At tervelloa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.
Information We Collect
We may collect the following information:
We may also automatically collect technical information including IP address, browser type, device information and website usage through cookies.
Privacy
How We Use Your Information
- ✓ Process and fulfill your orders
- ✓ Provide customer support
- ✓ Communicate order and shipping updates
- ✓ Improve our website and shopping experience
- ✓ Prevent fraud and maintain website security
- ✓ Comply with applicable laws
🍪 Cookies
We use cookies to improve your browsing experience, remember your preferences, analyze website performance, and enhance our services. You may disable cookies in your browser settings, although some features may not function properly.
🔒 Payment Security
Payments are securely processed by trusted third-party providers. tervelloa does not store your complete payment card information.
🤝 Sharing Your Information
We do not sell or rent your personal information.
- ✓ Payment processors
- ✓ Shipping carriers
- ✓ Website hosting providers
- ✓ Analytics services
Information may also be disclosed when required by law.
🗂️ Data Retention
We retain personal information only as long as necessary to fulfill orders, provide support, comply with legal obligations, and maintain business records.
⚖️ Your Rights
- ✓ Access your personal information
- ✓ Correct inaccurate information
- ✓ Request deletion of your data
- ✓ Request information about data processing
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page together with an updated effective date.
Contact Us
Questions? We're here to help.